Data Processing Policy

At Kariba Automation Systems, we are committed to handling your data responsibly. This Data Processing Policy outlines how we collect, process, and protect the information you provide to us when using our services.

Purpose of Data Processing

We process your data to provide and improve our AI-powered automation solutions, ensuring efficient and seamless business operations. Specifically, data processing is conducted to:

• Deliver requested products, services, and support.
• Generate reports, summaries, and actionable insights for business operations.
• Facilitate integrations with your existing systems and tools.
• Analyze user interactions to enhance performance and user experience.
• Comply with legal obligations and industry standards.

Types of Data Processed

We process various types of data depending on your interaction with our platform:

• Personal Data: Includes your name, email, phone number, and other contact details.
• Business Data: Information related to your company, clients, and operations as required for service delivery.
• Usage Data: Data about how you interact with our website and services, such as IP addresses, browser types, and user behavior.
• Communications Data: Records of your interactions with our team, such as emails or support tickets.

Data Processing Principles

We adhere to the following principles when processing your data:

• Lawfulness, Fairness, and Transparency: We process your data in accordance with applicable laws, ensuring clarity on how and why data is processed.
• Purpose Limitation: Data is collected and processed only for specified, legitimate purposes.
• Data Minimization: We process only the data necessary for the stated purposes.
• Accuracy: We strive to ensure the data we process is accurate and up-to-date.
• Storage Limitation: Data is retained only for as long as necessary to fulfill processing purposes or legal requirements.
• Integrity and Confidentiality: Appropriate security measures are in place to protect your data from unauthorized access or misuse.

Third-Party Data Processing

In some cases, we may engage trusted third-party service providers to process data on our behalf. These providers are contractually obligated to:

• Process data only for the purposes specified by Kariba Automation Systems.
• Implement strict confidentiality and security measures.
• Comply with applicable data protection laws and regulations.

International Data Transfers

If data is transferred outside of your jurisdiction, we ensure appropriate safeguards are in place, such as compliance with international data protection standards or agreements.

Data Subject Rights

You have rights regarding your personal data, including:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to certain types of data processing.
• The right to data portability for reuse across different services.
• The right to lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Policy Updates

This Data Processing Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will be available on our website.

Contact Us

For questions or concerns about this Data Processing Policy, please contact us:

Email: [email protected]
Website: kariba.co.za